SHIPPING INFORMATION

ALL PACKAGES ARE PROCESSED AND SHIPPED MONDAY THROUGH FRIDAY FROM 9:00 AM – 3:00 PM PST, WITH THE EXCEPTION OF NATIONAL HOLIDAYS WHERE CARRIERS DO NOT PICK UP PACKAGES.

ORDERS ARE FULFILLED FOLLOWING VERIFICATION AND CREDIT AUTHORIZATION.

PLEASE MAKE SURE YOUR BILLING INFORMATION IS INPUT CORRECTLY AT THE TIME OF CHECKOUT. IN THE EVENT THAT YOUR BILLING INFORMATION IS INPUT INCORRECTLY, YOUR ORDER MAY BE DELAYED IF ADDITIONAL INFORMATION IS NEEDED.

IF YOU FAIL TO RECEIVE AN ORDER UPDATE DUE TO MANUAL VERIFICATION REQUIREMENT, PLEASE FEEL FREE TO CONTACT OUR CUSTOMER SERVICE A REPRESENTATIVE WILL BE ABLE TO FURTHER ASSIST YOU.

WE RESERVE THE RIGHT TO CANCEL ANY ORDER DUE TO POTENTIAL FRAUD.

WE WILL NOT BE HELD RESPONSIBLE FOR ORDERS THAT SHOW “DELIVERED”. 

SHOULD YOUR DELIVERY STATUS BE UPDATED TO DELIVERED AND YOU HAVE YET TO RECEIVE YOUR ORDER, YOU MAY BE ENTITLED TO SOME FORM OF COMPENSATION, HOWEVER, A CLAIM WILL NEED TO BE SUBMITTED WITH THE CARRIER TO ASSIST YOU WITH RESOLVING YOUR DISPUTE.